In the present age it is accepted that innovations cannot be just incremental because they do not work. The scale has to be exponential. This is what Vivek Wadhwa, Ismail Amla and Alex Salkever talk about in their book, From Incremental to Exponential.
Normally one links technology-based innovation with startups as this is where all the good stories are told. But large existing companies also have the power to bring about innovation by leveraging technology. This is where they give the example of Amazon and its expansion. Starting with being a bookstore it now sells everything. The use of technology to link buyers and sellers has made the conventional concept of retailing quite outdated.
The concept of Amazon Prime where one pays an annual fee and gets purchases delivered free of cost was a novel innovation which brought in billions of dollars in sales as all shoppers opted for this scheme and then kept buying more on this site to realise this cost. All other pay channels and entertainment models are extensions of the mantra of innovation using technology. Therefore, existing companies too should learn to innovate in a big way.
While this sounds reasonable that every company should be adopting this course of action given that access to AI and ML is open to each one of us, why is it that it is not universal? Ideally if everyone followed suit there would be gains from everyone and there would be only winners. Here is where the authors point out are the eight deadly sins which keep companies back.
Innovation is not just confined to the private sector that runs for profit but also the government, which can innovate and save money as it is not in the business of making profit.
This is another ‘how to’ book and may not tell anything new considering that there are several publications on the subject with similar examples. But reading it is useful as it drives home the message.
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